OFGEM regulation failing the consumer

10:29 Monday 2nd February 2015
BBC Radio Cambridgeshire

PAUL STAINTON: We’re also talking about energy, and asking whether or not the Big Six energy companies are cashing in on the falling cost of oil. Now according to energy watchdog OFGEM they are. It says the Big Six are not passing on savings from the falling price of oil to customers. The Big Six have promised to lower their prices over the coming months, but experts say they’ve nowhere near gone far enough. So are you left feeling cold by the 2015 energy price rip-off? And what can be done about it? Well joining us now is the Labour Parliamentary candidate for Cambridge Daniel Zeichner. Daniel morning.
DANIEL ZEICHNER: Hi Paul.
PAUL STAINTON: Labour of course, the party offering price freezes if they win the next election. And also with us is Peter Thom from Green Heat in Girton, who are specialists in home energy efficiency. Morning Peter.
PETER THOM: Morning Paul. How are you?
PAUL STAINTON: I’m very good. Daniel first of all if I may, you’re being blamed, aren’t you, the Labour Party, for some of these companies not reducing their prices? Apparently they’re scared of the effect that your cap might have if you win an election.
DANIEL ZEICHNER: That’s what they’re saying. And of course they would say that, wouldn’t they? I think the evidence from OFGEM is absolutely clear. The Big Six haven’t been passing on the savings. And the longer term issue is how do we actually change the market so it works more effectively. And that’s the second half of our plan really. It’s not just a price freeze. It’s about making sure there’s more transparency. because at the moment these companies have some very complicated procedures, which make it very hard to actually find out what they’re charging, and where their costs are going. And they claim not to be making profits, but actually everybody knows they are. So it’s actually about changing the way the system works in the longer terms that’s probably the more important thing. And as you’ve got Peter on the line, I’m sure he’ll agree that the really really big goal is actually to use less energy in the first place. And the massive gain would be if we can improve particularly the efficiency of many of our homes, which I’m afraid at the moment are still quite inefficient.
PAUL STAINTON: Peter, John the Hippy, he’s got a very eco-friendly home. He was saying earlier that he never worries about it. It costs him £700 a year. He’s got his heating on all the time, 20° to 23° on all three floors, and his basement. And when anyone decides to buy a car, say £10,000, and use it, instead of buying that car, use that £10,000, get some solar panels and improve your home. Continue reading “OFGEM regulation failing the consumer”

Excessive profit margins in the UK energy market

17:36 Thursday 31st July 2014
BBC Radio Cambridgeshire

[C]HRIS MANN: Ofgem says energy companies will double the profit per customer over the next year versus last year, despite energy prices falling. Ofgem has revealed the forecast profit margins for the Big Six energy companies are expected to reach £106 per customer over the next twelve months. Well I got reaction earlier on from Ann Robinson. She’s the Director of Consumer Policy at uSwitch.com.
Continue reading “Excessive profit margins in the UK energy market”